Lost & Found
Left something behind? Here's how to get it back.
1
Report Missing Items
Report Missing Items
Text or call us as soon as you realize something is missing: (555) 123-4567. The sooner you contact us, the better chance we have of finding it before the next guest arrives.
2
Found Items Policy
Found Items Policy
All found items are catalogued and stored for 30 days. After 30 days, items are donated to local charities. Valuable items (electronics, jewelry) are held for 60 days.
3
Shipping Found Items
Shipping Found Items
We're happy to ship items back to you! Shipping costs vary by weight and destination. Prepaid shipping labels can be emailed. Items typically ship within 2-3 business days.
4
Common Forgotten Items
Common Forgotten Items
Phone chargers (check behind nightstands!). Toiletries in the bathroom. Items in closets or under beds. Beach gear in the storage shed. Always do a final walkthrough!